Privacy Policy

1. Introduction

This Privacy Policy explains how lpass.support (“we”, “our”, “the Site”) collects, uses, and protects your personal information. We are an independent information resource and are not affiliated with, endorsed by, or sponsored by LastPass or LogMeIn.

By accessing or using this website, you agree to the data practices described in this Policy.

2. Independent Website – No LastPass Vault Access

We do not access, store, view, or request:

• LastPass vault information
• Master passwords
• User credentials
• Secure notes or saved data

Any personal details stored inside your LastPass account remain fully controlled by you and governed by LastPass’s own Privacy Policy.

3. Information We Collect

We collect minimal visitor information, which may include:

• Contact form information – name, email, message content
• Technical data – IP address (anonymized where possible), browser type, device type
• Analytics data – via Google Analytics or similar tools
• Cookies – essential and optional (see Cookie Policy)

4. How We Use Your Information

We use the information we collect for:

• Responding to user inquiries or support requests
• Improving site performance and user experience
• Analytics and traffic monitoring
• Ensuring security and preventing abuse

5. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data only with:

• Trusted service providers (hosting, analytics)
• Law enforcement if legally required

6. Cookies and Tracking Technologies

lpass.support uses cookies to improve functionality and analyze traffic. Users may disable non-essential cookies through their browser settings.

See our Cookie Policy for full details.

7. Data Retention

We retain contact form submissions and server logs only as long as necessary for security, support, and troubleshooting purposes.

8. GDPR (EU) – Your Rights

If you are located in the European Union, you have the right to:

• Access your data
• Request correction or deletion
• Request restriction of processing
• Request a copy of your data (data portability)
• Withdraw consent

To exercise these rights, contact us at privacy@lpass.support.

9. CCPA (California) – Your Rights

California users may request:

• Disclosure of categories of data collected
• Deletion of personal data
• Information about data sharing practices

10. Security Measures

We use industry-standard security controls to protect information. However, no website can guarantee 100% security.

11. External Links

Our site may link to external websites, including the official LastPass site. We do not control and are not responsible for their content or privacy policies.

12. Children's Privacy

This website is not intended for children under 13. We do not knowingly collect information from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with an updated “Last updated” date.

14. Contact Us

For questions about this Privacy Policy, contact us:

Email: privacy@lpass.support
Website: https://lpass.support/